Refund policy
All sales are final.
In special circumstances, item exchanges may be permitted.
Exchanges (if applicable)
- You must contact info@createwithdi.com to initiate an exchange.
- The exchange must be approved before we receive the items.
- We only replace items if they are defective or damaged.
- If your exchange is approved, send your item to:
Destination: Imagination
1511 N Rolfe St #A102
Arlington VA 22209 - You are responsible shipping costs for exchanged items.
- If your exchange is valued over $75, we encourage tracked shipping
- Depending on where you live, the time it may take for your exchanged product to reach you may vary.