Refund policy

All sales are final.

In special circumstances, item exchanges may be permitted.

Exchanges (if applicable)

  1. You must contact info@createwithdi.com to initiate an exchange.
  2. The exchange must be approved before we receive the items.
  3. We only replace items if they are defective or damaged.
  4. If your exchange is approved, send your item to:
    Destination: Imagination
    1511 N Rolfe St #A102
    Arlington VA 22209
  5. You are responsible shipping costs for exchanged items.
  6. If your exchange is valued over $75, we encourage tracked shipping
  7. Depending on where you live, the time it may take for your exchanged product to reach you may vary.